Information We Collect
When you contact us through the site, submit a soil sample report, or sign up for seasonal planning reminders, we collect the details you provide: your name, email address, phone number, and the contents of your message or form submission. We also gather basic technical data automatically, such as your browser type, device information, and pages visited, to understand how the site is used and to keep it running reliably.
How We Use Your Data
Your contact details are used only to respond to your enquiries, send the soil testing results or garden plans you requested, and provide relevant follow-up about your account or subscription. Technical data helps us improve the site's performance, diagnose errors, and understand which guides and tools are most useful to home growers. We do not sell your personal information to anyone.
Cookies and Tracking
We use a small number of cookies and similar technologies to remember your preferences, keep you signed in where applicable, and measure anonymous usage patterns through analytics. These tools help us see which pages are visited most often and how visitors move through the site. You can disable cookies in your browser settings, though some features may not work as smoothly without them.
Storage and Third-Party Processors
Information you submit is stored on secure servers managed by our hosting provider and, where relevant, processed by email or form services that deliver your messages to us. Analytics data may be processed by third-party analytics providers. These processors act on our behalf and are bound by confidentiality agreements. We keep your data only as long as needed to fulfil the purpose for which it was collected or as required by law.
Your Rights
You have the right to request access to the personal data we hold about you, ask for corrections if something is inaccurate, request deletion of your data, and withdraw any consent you have given at any time. You may also object to or restrict certain processing, and where applicable, request a portable copy of your data. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.
No Misleading Claims
SoilSidekick does not make false promises about soil test results, crop yields, or gardening outcomes. All guidance is presented as field-tested advice, not guaranteed results. We do not use fake endorsements, fabricated testimonials, or misleading urgency to encourage purchases or sign-ups. Any claims about soil health practices are based on observable gardening experience and clearly explained limitations.
Contact for Privacy Requests
For any questions about this policy, to request access to your data, or to ask for deletion or correction, please reach out to us at info@soilsidekick.com or call +91 22 71155434. You may also write to us at 23, Nawab Villas, Chandpole Jabalpur - 304819. This policy was last updated on January 15, 2025.